Driving Results, Transparency, and Better Public Services
Performance Planning and Management is a structured approach that helps public institutions plan, monitor, measure, and improve the results of their work. It connects strategic goals, budgets, services, and outcomes into a single framework that supports informed decision-making and accountability.
Incentives and Performance-Based Funding
Performance-based incentives encourage:
- Results-oriented planning
- Data-driven management
- Continuous improvement in service delivery
When performance results are linked to funding or recognition, they reinforce accountability and motivation.
Institutional Roles and Responsibilities
Performance is a shared responsibility.
- Leadership sets direction and uses performance information
- Performance Units coordinate indicators, data, and reporting
- Service Units generate data and implement improvements
Clear roles and coordination are essential for a functioning system.
Value of a Consolidated Performance Report
- Brings together sectoral and functional indicators in one document
- Supports leadership and management decisions
- Strengthens oversight by councils and governing bodies
- Improves transparency and public trust
- Links performance results to incentives and funding mechanisms
- Feeds into future planning, budgeting, and service improvement
A consolidated performance report:
Looking Ahead
Effective performance planning and management is an ongoing process. Continuous learning, institutional coordination, and strong data systems are key to ensuring that performance frameworks remain relevant, credible, and impactful.
Performance is not about reporting more — it’s about governing better.
Example: Municipal Performance Plans in Practice
To better illustrate how performance planning and management are applied in real institutional contexts, you can explore official Performance Plans published by the Municipality of Berat and the Municipality of Kuçovë. These examples demonstrate how strategic objectives, indicators, and institutional priorities are structured within local government frameworks.
The documents are presented in Albanian, as they are the original versions officially published by the respective municipalities on their websites. Providing the documents in their authentic format ensures transparency and preserves the institutional context in which the plans were developed.
Note: The performance plans are available in Albanian, reflecting the official language and original publication format of the municipalities.
